Is this another AI course?

No. Opstimio is a complete operational system: 300+ prompts, 200+ templates, playbooks and implementation guides built specifically for IT operations. The 10 learning modules exist to help you deploy the system, the value is in what you implement, not in watching content. Most customers apply their first workflow within an hour of access.

Who is Opstimio built for?

IT Managers, MSP owners, Service Delivery Managers, Operations Managers and continual improvement professionals. If you run IT operations, tickets, incidents, changes, documentation, service reviews, this system was built for your exact workload. No programming skills required.

How quickly will I see results?

The Quick Start Guide gets your first workflows running the same day. Most customers report meaningful time savings within the first week, with the full 5-10 hours per week typically reached within 30 days as more workflows are adopted across the ticket, documentation and communication processes.

Which AI tools do I need?

Any modern AI assistant works: ChatGPT, Claude, Microsoft Copilot or the AI built into your ITSM platform. Everything is vendor-neutral. A free tier is enough to start, though a paid plan (~€20/month) is recommended for daily professional use.

Do you offer a guarantee?

Yes, a 14-day money-back guarantee on every package. If Opstimio doesn't fit your operation, email us within 14 days of purchase for a full refund. No forms, no hoops.

Is this a subscription?

No. Every package is a one-time purchase with lifetime access, including all future updates to the content, prompts and templates within your tier.

Built for IT leaders, MSPs & operations teams

The Operating System for AI-Powered IT Operations

Stop wasting hours on repetitive operational work. Use AI-powered playbooks, templates and prompts built specifically for IT leaders and MSPs, and save 5-10 hours every week.

Get Instant Access View What's Included

From €79. Professional €199. One-time, lifetime access.

Instant digital access14-day money-back guaranteeLifetime updates

opstimio, prompt library

Escalation Summary Generator

Prompt 12 of 50 · Ticket Management · Saves ~20 min per escalation

Copy prompt

You are a senior support engineer. Summarise the ticket below for tier-2 escalation. Include: environment, issue timeline, steps already attempted, current hypothesis and the specific question for tier 2. Format as a handover note under 200 words…

AI OUTPUT, ready to send

Escalation, TKT-4821 · VPN drops (Finance dept)
Env: FortiGate 200F, SSL-VPN, 14 affected users. Timeline: intermittent disconnects since 09:20, spike after 11:00 config push. Attempted: client reinstall, split-tunnel disable, MTU 1350. Hypothesis: session-timeout mismatch after firmware 7.4.3…

42 min → 9 min per escalationConsistent across all engineersTier-2 approved format

Built for IT managers, MSP owners and service delivery teams, 300+ prompts, 200+ templates, 10 modules

Secure checkout • VAT invoice included

Why Opstimio

AI advice is everywhere. Operational systems are not.

The difference between knowing about AI and running on AI is implementation. That gap is exactly what Opstimio closes.

Not a course. A system.

Courses teach theory you forget. Opstimio ships deployable assets, prompts, templates, playbooks, you put to work the same day.

Built on real operational depth

Generic ChatGPT tips ignore how IT actually runs. Every asset here is grounded in ITIL practice, MSP economics and service delivery reality.

Measured in hours, not vibes

Every workflow targets a specific time sink: tickets, documentation, incident comms, reporting. The 5-10 hour weekly saving is the design goal.

The System

Everything repetitive, systemised

Six asset classes that together cover the full IT operations lifecycle, from first ticket response to board reporting.

300+ Battle-Tested AI Prompts

Not generic prompts, operational ones. Ticket triage, incident comms, RCA facilitation, executive reporting. Copy, adapt, deploy. Each prompt is documented with use case and expected output.

200+ Professional Templates

SOPs, RFCs, post-incident reviews, service reports, executive updates. Markdown, Word and PowerPoint formats, consistent, complete and ready for your branding.

10 Implementation-First Modules

Over 100 lessons that end in deployed workflows, not certificates. Every module includes quick wins you apply the same day and an implementation guide for the next 30.

Playbooks for Real Scenarios

Major incidents, backlog recovery, CAB transformation, 30-60-90 AI rollout. Step-by-step operational playbooks written by practitioners, accelerated by AI.

ITIL & CSI Toolkits

Process templates, RACI matrices, maturity assessments and improvement registers aligned with ITIL 4, practical interpretations, not framework theory.

The AI Operating System Blueprint

The capstone asset: assemble prompts, workflows, policy and governance into one documented system your whole team runs on, including the Notion workspace.

How It Works

From access to operating system in 90 days

A proven implementation path, but every step delivers value on its own, starting day one.

Day 1

Step 1

Start with Quick Wins

Follow the Quick Start Guide and deploy your first five workflows, ticket replies, meeting summaries, SOP drafts, the same day you get access.

Weeks 1-4

Step 2

Implement Module by Module

Work through the modules in any order, driven by your biggest pain point. Each one ends with deployed workflows and measurable time savings.

Days 30-90

Step 3

Scale to Your Whole Team

Assemble your AI Operating System with the Blueprint, roll it out with the 30-60-90 playbook and lock in 5-10 saved hours per person, per week.

Who It's For

Built for the people who run IT

If your week disappears into tickets, documentation, meetings and reporting, this system was designed around your job.

MSP Owners

Margin lives in efficiency. Cut non-billable ticket handling, standardise service delivery across engineers and productise your new AI capability for clients.

IT Managers

Run tickets, incidents, changes and documentation with a smaller time footprint, and finally get ahead of the backlog instead of underneath it.

Service Delivery Managers

Service reviews, SLA reporting and customer communication in a fraction of the time, with quality that strengthens every account relationship.

Operations Managers

Systematise recurring work into documented, AI-accelerated workflows your team executes consistently, with metrics that prove it.

Continual Improvement Professionals

A living improvement engine: opportunity mining from real data, business cases in minutes and benefit tracking leadership trusts.

IT Directors & CIOs

Executive reporting, governance, AI policy and audit-ready documentation, lead the AI transition instead of reacting to it.

The ROI

Do the math on your own week

Count the hours you spend on ticket replies, documentation, incident updates and reports. Now reclaim most of them, permanently, for a one-time price.

5-10

hours saved weekly

per professional, across ticket, documentation and communication work

260-520

hours saved yearly

the equivalent of 6-13 working weeks returned to your operation

€13,000+

annual value per person

at a conservative €50/hour operational cost, from a one-time purchase

< 1 week

to first results

quick wins deploy the same day; full ROI typically lands within 30 days

Calculate it for your own week

Your numbers, our one-time price. 46 working weeks per year, conservatively.

Hours you'd reclaim per week

Cost of an operational hour

€11,500

operational value per year

6 days

until Professional (€199, one-time) is repaid

58×

first-year return on the purchase

Based entirely on your inputs above. The 5-10 hours/week range reflects the workflows the system targets (tickets, documentation, incident communication, reporting); your result depends on implementation.

Even at half the projected saving, Opstimio Professional pays for itself in the first two weeks, every week after that is pure operational capacity returned.

What's Included

One purchase. A complete operational arsenal.

Every asset class works standalone and compounds together, the full system at a glance.

Prompt Library

300+ operational AI prompts
12 categories covering the full ITSM lifecycle
Documented use cases and expected outputs
Copy-paste ready, vendor-neutral

Template Vault

200+ templates: SOP, RFC, PIR, RCA and more
Word & PowerPoint executive formats
Email and communication packs
Meeting agendas, minutes and reports

Learning System

10 modules, 100+ implementation lessons
Worksheets and checklists per module
Quick wins in every module
35-45 hours of guided implementation

Operational Playbooks

Major incident and SLA rescue playbooks
Backlog recovery and CAB transformation
30-60-90 AI rollout sequence
First automation in 7 days

Toolkits

ITIL 4 practice toolkit
Continual improvement toolkit
Executive & governance toolkits (Ultimate)
ISO27001, audit and risk packs (Ultimate)

Infrastructure

Duplicate-ready Notion workspace
AI Operating System Blueprint
Team AI policy templates
Lifetime updates included

The Curriculum

Ten modules. One operating system.

Over 100 implementation-first lessons covering the complete IT operations lifecycle, each module ends in deployed workflows, not certificates.

AI Foundations

Master the fundamentals of AI in IT operations, safely and effectively.

Ticket Management

Cut ticket handling time by 30-50% with AI-assisted triage, replies and escalation.

Documentation Automation

Build and maintain documentation 10x faster, SOPs, KB articles and runbooks on autopilot.

Incident & Problem Management

Faster resolution, calmer communication and root cause analysis that actually happens.

Change Management

Faster RFCs, sharper risk assessment and CAB meetings that take half the time.

Service Management

SLAs, service reviews and a service catalog your customers actually understand.

Continual Improvement

A living improvement register, data-driven priorities and visible results.

Leadership & Communication

Executive-ready reporting, sharper stakeholder management and your voice, amplified.

AI Automation Workflows

Connect AI to your tools, from copy-paste to genuine automation.

Build Your AI Operating System

The capstone: integrate everything into one system your whole team runs on.

Explore all modules in depth

Proof

Proof over promises

No rented logos, no anonymous star ratings. What we claim, you can verify, in the library itself and in your own first week.

Everything on this page is inspectable

300+ prompts, 200+ templates, 10 modules with over 100 lessons, every count on this site refers to assets that exist in the library you receive, not marketing arithmetic.

Built on operational practice, not theory

The methods come from real ITIL, MSP and service delivery work: ticket lifecycles, CAB routines, post-incident reviews and the reporting rhythm IT leaders actually run.

Judge it inside your own operation

Use the full system on real tickets, real documentation and real reports for 14 days. If it doesn't fit the way you run IT, one email refunds the full amount.

Pricing

One-time purchase. Lifetime leverage.

Three packages, one goal: permanently reduce the hours your operation loses to repetitive work. No subscription, no seats, lifetime access and updates.